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The New Normal

Co-host Sponsor

City of Gold Coast

The Gold Coast is Australia’s sixth largest city with a fast-growing economy. Our population is over 630,000 and the city is projected to be home to approximately one million people by 2050.

City of Gold Coast offers a range of programs to help local businesses grow, and attract new business and investment. We’re continuing to support and enable future growth to create a modern, globally connected city.

To ensure the sustainable success of the Gold Coast tourism industry, we partner with Destination Gold Coast to deliver the Destination Tourism Management Plan (DTMP – note, the renewed version of this plan is currently under review). It is a collaborative approach to ensure the sustainable success of the Gold Coast tourism industry and aggressively capitalise on opportunities for the city as a world-class tourism destination. By aligning strategies, resources and efforts of industry and all levels of government, we’re working towards a set of unified long-term objectives and outcomes.

Contact: businessgc@goldcoast.qld.gov.au

Feature Sponsors

STR provides premium data benchmarking, analytics and marketplace insights for global hospitality sectors. Founded in 1985, STR maintains a presence in 15 countries with a corporate North American headquarters in Hendersonville, Tennessee, an international headquarters in London, and an Asia Pacific headquarters in Singapore. STR was acquired in October 2019 by CoStar Group, Inc. (NASDAQ: CSGP), the leading provider of commercial real estate information, analytics and online marketplaces. For more information, please visit str.com and costargroup.com.

Australia’s leading personal transport company 13cabs is committed to getting people where they need to go, everytime, everywhere. True to their time-honoured promise of ‘We’ll get you there’, the company is backed by a fleet of over 9,000 vehicles nationally and booking infrastructure, including a booking app for Passengers, Taxi Butlers located at hotels and venues throughout Australia as well as a 24/7 contact centre (13 2227)

Cabcharge is accepted in 96% of all taxis within Australia. Our cloud-based travel management portal, Cabcharge Plus, allows you to streamline all of your financial travel reporting and gives you complete visibility with real time trip data. To ensure efficiency remains at the forefront, our suite of API’s can be embedded into your existing workflows.

With a range of physical and digital travel solutions with custom travel rules that align with your travel policy, Cabcharge allows organisations to be in control, while providing flexibility to travellers. By using Cabcharge, travellers have a range of booking options, such as rank, hail, phone, web and app-based bookings.

D-EDGE is a SaaS company offering leading-edge cloud-based e-commerce solutions to more than 17,000 hotels in over 150 countries.

Combining technical excellence with digital marketing expertise, D-EDGE brings a holistic hospitality technology infrastructure under one roof. The integrated range of solutions covers all stages of hotel distribution which encompasses Central Reservation System, Guest Management, Data Intelligence, Connectivity Hub, Digital Media, and Website Creation.

With a team of 450 experts located in over 25 countries, D-EDGE provides localised support, services, and tools. With its global network of 500+partners, D-EDGE’s ever-expanding ecosystem is a positive place to do business and grow. D-EDGE is a subsidiary of Accor, a world-leading hospitality group consisting of more than 5,150 properties and 10,000 food and beverage venues throughout 110 countries. 

Find out more at: https://www.d-edge.com/

Spotlight Sponsors

Nuvho is the one-stop-shop for accommodation providers.We offer independent hoteliers expertise in revenue management, hotel sales, marketing and much more.

Nuvho operates across the whole spectrum of the serviced accommodation market from caravan parks to luxury hotels with client profiles including single asset mum & dad owners to fund managers with large portfolios.

A pioneer and global technology leader, IDeaS offers industry-leading revenue management solutions for business of all types and sizes in the global hospitality and travel industries. We transform the right data into clear and actionable insight, so that our clients can price, forecast and report with speed and confidence, improving business performance.

WebBeds is the fastest growing and second largest B2B travel intermediary, or ‘bedbank’, in the world, providing accommodation and ground product distribution services to the travel industry. 

We source, aggregate, and connect over 400,000 hotels in more than 16,000 destinations globally, and merchandise them to our network of over 44,000 travel companies in more than 145 source markets worldwide. 

We are a division of Webjet Limited, a global digital travel business listed on the Australian Stock Exchange (ASX: WEB).​

RMS Cloud builds world-leading hospitality management software for hotels. The easy-to-use, fully integrated enterprise system takes care of every crucial front and back-end detail, from bookings to payments and beyond.
RMS provide full distribution and direct injection Channel Management capabilities, enterprise logic platforms for chains and groups, as well as flexible integrations with third-party software providers to improve customer recognition and maximise revenue and reputation.
As a leader in accommodation technology for over 30 years, RMS now helps service over 6,000 properties in 43 countries.
Learn how RMS Cloud has become the fastest growing Property Management System in the world by visiting www.rmscloud.com

Connect Networking Sponsors

Media Partners

Exhibitors and Supporters

Venue Partner

Industry Partners