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Outperform fairshare and grow out of Covid-19

Full-day conference at the Emporium Hotel in Brisbane on the 17th June 2021

Online Registration is now closed.

On-site registration to the Conference is available.

Outperform Fairshare & Grow out of Covid-19!

The inaugural Brisbane 80 Twenty Hotel Conference is designed to provide insightful content with key takeaways to assist your serviced accommodation business during one of the most challengine environments in the modern era.

The Intrust Super 80 TWENTY Hotel Conference

The Intrust Super 80 TWENTY Hotel Conference is back in Brisbane for a whole day conference on the 17th of June 2021, at the Emporium Hotel. The upcoming event provides attendees with the opportunity to gain valuable insights from accommodation experts and industry leaders. The conference is a fantastic forum for senior hotel management, owners, and operators to network and expand their industry knowledge. Key topics in the upcoming conference focus on growth beyond a Covid-19, in particular strategies that focus on the differnet demand landscape and the recovery of different demand sectors at different paces.



Get access to insightful content delivered by renowned industry experts across sales, marketing and revenue management functions.



Debate and talk about current industry problems and solutions, supported by expert insight and industry peers.



Collaborate to devise solutions to permit above fair-share market performance driven by suitable industry knowledge and tools.



Mix with suitable targets with an appropriate blend of delegate, vendor and key industry figures and experts.

We bring a program that is focussed on insightful content delivered by renowned experts in the field

8:00am - 9:00am Registration, Exhibition & Arrival Tea/Coffee/Juice Station

9:00am - 9:10am - Welcome & Opening - The Return of the Full-Day 80 TWENTY Conference

Introducing the return of the 80 TWENTY Hotel Conference in Brisbane

Renata Sekulic

Business Development Manager

Master of Ceremonies

9:10am - 9:30am - SESSION 1 - State of the Nation

Overview of Current Market Performance

Matthew Burke

Regional Manager Pacific – STR

Paul Hammond

Business Development Manager Pacific – STR

9:35am - 10:05am - SESSION 2 - The Demand Landscape

Future Insight Driving Recovery

Juliet Alabaster

General Manager
BEDA – Brisbane Economic Development Agency

Denise Brown

Outback Queensland Tourism Association

Dominic Ward

Tourism Industry Development at Queensland Government

Brad Langton

National Media

10:10am - 10:30am - SESSION 3 - Retention of Hospitality Staff

Research Insights

Dr Neil Jenkins

Doctor of Philosophy – PhD
University of Sunshine Coast

10:35am - 11:00am - MORNING TEA & EXHIBITION

11:00am - 11:10am - GDS Market Insight Review

Jake Sinnott

Director of Sales & Customer Success
TravelClick – Amadeaus

11:10am - 11:40am - SESSION 4 - Accessing Corporate Travel & Events

GDS Insight with Expert Opinion

Jake Sinnott

Director of Sales & Customer Success
TravelClick – Amadeaus

Kelly Friswell

Complex Associate Director of Sales MICE
Complex MICE Director of Sales

Tim Hannah

Senior Partnerships Manager – Queensland
CT Connections

Kylie Stever

Director of Sales
Spicers Retreats

11:45am - 12:15pm - SESSION 5 - Integrating Sales Marketing & Revenue Management

Driving Coordinated Outcomes

Jennifer Davey

AHS Advisory

Gemma McCourt

Commercial Operations Director

Jackie Douglas

President, HSMAI Asia Pacific

Amanda Hoolihan

Director of Revenue – QLD, NT, WA, VIC, SA, TAS, NZ
TFE Hotels

1:30pm - 2:00pm - SESSION 6 - What Owners Want

Insight into Ownership Challenges

Trudy Crooks

Managing Director
Resort Brokers

Matt Holmes

Head of Development- South East Asia & Pacific Rim
Wyndham Hotels & Resorts

Ryan Shaw

Mandala Hospitality

Kenneth Wagner

Managing Director
KPAT Asset Management

2:05pm - 2:20pm - SESSION 7 - The Crystal Ball

Assessing Brisbane’s Olympic Bid

Gabby Daniels


2:25pm - 3:00pm - SESSION 8 - Operational Impacts of Covid-19

Now and Beyond

Gabby Daniels


Kelvin Dodt

Star Entertainment

Luke Pearl

General Manager Operations
Brisbane Showgrounds & Royal International Convention Centre

Shannon Semenikow

Founder and CEO
Education and Migration Services Australia

3:05pm - 3:45am - AFTERNOON TEA & EXHIBITION

3:45pm - 4:15pm - SESSION 9 - Association Insight

Industrial Workings Amidst Covid-19

Matthew Bradford

Mullins Lawyers

Daniel Gschwind


Bernie Hogan


Trevor Rawnsley

Australian Resident Accommodation Managers Association

4:20pm - 4:35pm - SESSION 10 - Revenue by Design

Naveen Dath

Cottee Parker Architects

4:35pm - 5:05pm - SESSION 11 - Covid-19 Driven Hotel Innovation

Expediating Change

Adrian Caruso

Founder and CEO
Fastrack Digital AU/NZ – Travel, Tourism, Digital Marketing, Media & Tech

John Clune

Director of Sales

John Saadie

Founder and CEO
Order Up

Nick Ellis

Group General Manager
Spicers Retreat

5:10pm - 5:20pm - OVERVIEW- Key Lessons & Takeaways


5:30pm - 7:00pm - Networking Drinks on rooftop (Networking Sponsor)

The Intrust Super 80 TWENTY Hotel Media Conference

is proud to be associated with our sponsors.

Co-host Sponsor

Feature Sponsors

Spotlight Sponsors

Networking Sponsors

Industry Partners

Media Partners

Exhibitors and Supporters

Conference Delivery Partners

Join us and gain the insight to drive your servied accommodation business forward

Exceptional Value for Money!

The Intrust Super 80 TWENTY Hotel Conference is focussed on delivering exceptional value for money. Hosted at the Emporium Hotel Southbank in Brisbane on June 17th 2021, the event offers insightful and unbiassed content, focussed on getting outcomes for serviced accommodation properties.